HotelDsk Property Ops
Who uses it

One board, six different days

The same property, opened by six different people. Everybody lands on their own work first, in their own language — nobody has to learn the parts of the app that are not theirs.

Roles are defaults, not locks. Everyone can reach the whole board — the role only decides what is waiting when they open it. If your caretaker covers reception on Sundays, you grant that one permission to that one person; you do not rebuild anything.

Except the money. Wages, the profit-and-loss, vendor totals and the audit log are the owner’s screens and stay that way. Staff record what they spent; you are the one who settles it.

The money and the decisions

Owner

Opens on: the whole house

You are the only person who sees the property as a business rather than as a shift. The board shows every zone at once; underneath it sit the petty-cash balance, what is owed and to whom, where the month went by category and by person, and the closing history — so a bad week reads as a pattern rather than a feeling.

What they do here

  • Settle credit and tick off what has been paid
  • Answer leave requests, with the reason attached
  • Grant or revoke any single permission, per person
  • Add rooms, zones, checklists, stock lists and staff

Not on their screen by default: Everything. Owner-only means wages, the profit-and-loss, vendor totals, asset lifetime cost and the audit log — those screens exist for you and are not on anyone else’s phone.

Today's rooms and checklists

Housekeeper

Opens on: today's tasks

She opens the app and sees her own work, in her own language — not a dashboard she has to interpret. Each job carries the checklist that goes with it, so a turnover is a list to work down rather than a thing to remember. Linen stock is one tap away because it is the stock she actually touches.

What they do here

  • Take a job, work it, mark it done
  • Pass a room at inspection, so a turnover isn’t waiting on the owner walking over
  • Flag a room that needs re-cleaning
  • Report a fault she finds while cleaning

Not on their screen by default: Not hers by default: assigning work to other people, editing stock levels, or anything financial.

The kitchen and the market money

Chef

Opens on: the kitchen

How many for lunch, what is on today's plan, what is left in the store. The chef is also one of the two people who spends the property's cash, so buying at the market and recording the bill is a first-class part of their screen — in plain words, with a photo fallback. Nobody is asked to classify a document or read the word “invoice”.

What they do here

  • Set the meal plan and today’s dishes
  • Record what was bought, from whom, and what it cost
  • Pay a vendor cash from petty cash — the float drops as it happens
  • Count and adjust kitchen stock

Not on their screen by default: Sees the cash box balance, because they spend from it. Does not see wages, the property P&L, or the aggregate owed to staff.

The whole house, day to day

Caretaker

Opens on: every zone's status

Usually the second pair of eyes on the property, and the role with the widest default reach after the owner. Facilities stock, maintenance tickets, vendor orders and the visitor history all sit on their screen, and they are the person who hands work out when the owner is not there.

What they do here

  • Post the morning briefing and the notice board
  • Assign tasks to other staff
  • Inspect rooms
  • Log visitors, and see the visitor history
  • Raise and close maintenance tickets
  • Record bills and pay vendors from petty cash

Not on their screen by default: Same money line as the chef: the cash box yes, the owner’s aggregates no.

Just the jobs, nothing else

Cleaning staff

Opens on: today's list

The narrowest screen on purpose. Today's jobs and the checklist for each, and nothing that has to be learned. A broken tap can be reported with a photo and a tap — the words “maintenance ticket” never appear.

What they do here

  • Work today’s list
  • Tick a checklist
  • Report a fault with a photo
  • Clock in and out

Not on their screen by default: No inspection, no assigning, no stock edits, no money — all of it grantable per person if that is how your house runs.

The visitor log, and only that

Gate guard

Opens on: the visitor log

A dedicated role for a dedicated job. Who came in, who left, who is expected today, and which delivery belongs to which order. Everything else in the app is out of the way rather than merely permission-denied.

What they do here

  • Log a visitor in and out
  • See the expected-visitor roster for today
  • Match a delivery to the order it belongs to
  • See the visitor history, and void a wrong entry

Not on their screen by default: Nothing else, by default. Anyone can log a visitor; seeing the history and voiding an entry is what this role adds.

Everyone reads it in their own words

Language is set per person, not per property. The owner can stay in English while a housekeeper reads Hindi and the chef reads Hinglish — same board, same buttons, same job. See the three side by side →

Staff without a work email address still get in: you share a login link, they open it once on their phone, and you can revoke it from the team screen. That is the normal case here, not the exception.

Set it up for your own team

Add your people, pick what each of them lands on, and let them open it on the phones they already carry.

Free up to 5 rooms No card required Nothing to install

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